Service
Bureautech Digital believes that excellent service is not a privilege but the right of every customer. We have over 30 years experience in delivering specialist colour printing expertise and exceptional customer service to clients who can't afford for their printing and copying activities to be disrupted. At Bureautech we do not settle for good service; our procedures have been developed to achieve, maintain and exceed the levels of service and customer support that Canon imageRunner Advance and iRC users would expect.
As a Bureautech Digital customer you can expect:
- GUARANTEED QUALITY: We only employ or contract manufacturer qualified engineers
- FAST RESPONSE: We offer guaranteed call out times
- TOTAL SUPPORT: We offer loan machines in the very unlikely event that your Canon imageRUNNER ADVANCE or Canon iRC machine cannot be repaired on site
- EXCEPTIONAL SERVICE: We have created Bespoke Annual Maintenance Agreements designed around your business needs. These offer a variety of options to suit including agreements based on meterage or pay as you go
In environments where digital printing and copying are essential aspects of your business, Bureautech has the infrastructure, personnel and customer services values to ensure any disruption to your business is avoided entirely, or at least, kept to the absolute minimum.